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    <title>KENS RSS Feed: investigations</title>
    <link>https://www.kens5.com/</link>
    <description>KENS Rss Feed</description>
    <item>
      <title>Call KENS: A senior was worried she was losing care after getting a letter from her provider. KENS 5 helped clear it up.</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-senior-losing-care-letter-provider-gonzaba-medical-group-san-antonio/273-97f11844-cf06-405d-a833-484348a90116</link>
      <description>Brenda Stuhldreher got a letter from Gonzaba Medical Group that made her worry she was losing care. Gonzaba said she was still a patient after KENS 5 got involved.</description>
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      <pubDate>Wed, 20 May 2026 18:34:32 GMT</pubDate>
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      <title>CALL KENS: Widow gets tax refund after Call KENS contacts Jackson Hewitt</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-widow-gets-tax-refund-after-call-kens-contacts-jackson-hewitt/273-adb21041-133a-4d59-ab16-04882b3e325b</link>
      <description>An 81-year-old widow said her tax refund was sent to the wrong bank account. Jackson Hewitt immediately resolved the issue after KENS 5 reached out.</description>
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      <pubDate>Mon, 18 May 2026 23:33:00 GMT</pubDate>
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      <title>Diagnosis Denied: Veterans urge the VA to recognize rare muscle disease IBM as service-related</title>
      <link>https://www.kens5.com/article/news/investigations/10-investigates/ibm-muscle-condition-inclusion-body-myositis-veteran-healthcare-va/67-b322a731-fe5b-436b-b342-853333bfead2</link>
      <description>Veterans fighting the muscle disease known as IBM say they want the U.S. government to recognize their condition as service-related and make it easier to get help.</description>
      <category>10-investigates</category>
      <category>news</category>
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      <pubDate>Mon, 18 May 2026 21:13:43 GMT</pubDate>
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    <item>
      <title>'This is a massive win for truck safety': Supreme Court opens door to lawsuits against freight brokers</title>
      <link>https://www.kens5.com/article/news/investigations/massive-win-for-truck-safety-supreme-court-opens-door-to-lawsuits-against-freight-brokers/287-60281558-cf2b-499d-9848-6deedd9d6140</link>
      <description>The Supreme Court ruled that freight brokers can be sued for hiring unsafe trucking companies in deadly crash cases.</description>
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      <pubDate>Mon, 18 May 2026 14:43:50 GMT</pubDate>
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      <title>CALL KENS: What if you are still missing a W-2 or other critical document to file your taxes?</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-what-if-you-are-still-missing-a-w-2-or-other-critical-document-to-file-your-taxes/273-cd1db3fa-62ef-4d2f-81a2-2d0f0f4f73e4</link>
      <description>Here's what you can do if you still need tax documents as the April 15th deadline to file approaches.</description>
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      <pubDate>Mon, 13 Apr 2026 11:54:13 GMT</pubDate>
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      <title>Call KENS: Restaurant employees get W-2s in time for taxes after calling KENS 5</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/texas-san-antonio-call-kens-restaurant-employees-w-2-taxes/273-4055db2a-6be9-41be-87ec-3a1c6b20a006</link>
      <description>Restaurant employees still needed their W-2 forms after Tommy John’s Tailgate went out of business. The company fixed it immediately after KENS 5 contacted them.</description>
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      <pubDate>Wed, 08 Apr 2026 23:04:55 GMT</pubDate>
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      <title>Texas Rangers investigating complaints of neglect filed against Camp Mystic</title>
      <link>https://www.kens5.com/article/news/state/texas-news/texas-flood/texas-rangers-camp-mystic-investigation/269-90ccb2a0-001b-4290-947c-3780600ee666</link>
      <description>The camp is facing several lawsuits after the deaths of more than two dozen campers and two counselors during the Fourth of July floods last year.</description>
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      <pubDate>Tue, 07 Apr 2026 17:55:44 GMT</pubDate>
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      <title>Call KENS: Man needed city to start damage claim</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-man-needed-city-start-damage-claim-trash-truck/273-88f7bb65-d7c4-48ca-a7a0-ea2edeff4d19</link>
      <description>Alfredo Morfin had proof a large city waste truck used his driveway. The City of San Antonio helped him start a damage claim after KENS 5 got involved.</description>
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      <pubDate>Mon, 06 Apr 2026 11:39:40 GMT</pubDate>
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      <title>CALL KENS: SA woman couldn’t get plumber to pull needed permits. Then she called KENS 5.</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-sa-woman-couldnt-get-plumber-to-pull-needed-permits-then-she-called-kens-5/273-771a3415-d02a-48e6-9a5f-8154b89a3a2c</link>
      <description>Mary Lemus was facing a possible city fine after a plumbing company failed to get a permit for a finished job. That changed after KENS 5 got involved.</description>
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      <pubDate>Wed, 01 Apr 2026 11:26:34 GMT</pubDate>
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      <title>CALL KENS: Low-hanging phone line fixed</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-san-antonio-texas-phone-line-fixed/273-fb4f1ec8-094f-4fae-8960-546112a89cca</link>
      <description>Ruben Rennspies called KENS about the low-hanging line near his property. AT&amp;T fixed it immediately after being notified.</description>
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      <pubDate>Wed, 25 Mar 2026 22:13:38 GMT</pubDate>
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      <title>Officials rule death of man killed in Irving police custody a homicide, family searches for answers</title>
      <link>https://www.kens5.com/article/news/investigations/family-challenges-police-after-man-dies-irving-custody-following-traffic-stop/287-15b369f0-9e5c-496e-95bb-67f86b2dbb21</link>
      <description>Homer Cortez's death during a traffic stop is now listed as a 'Homicide' by Dallas County Medical Examiner.</description>
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      <pubDate>Wed, 25 Mar 2026 05:50:43 GMT</pubDate>
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      <title>CALL KENS: Why were parked trains blocking this road?</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-parked-trains-blocking-roadway-concerns-san-antonio-texas/273-b46142c1-53fd-4f87-b1b4-90274522b3de</link>
      <description>Locals near a San Antonio business park said trains often block their entrance road. Now, KENS 5 is asking questions.</description>
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      <pubDate>Mon, 23 Mar 2026 22:47:39 GMT</pubDate>
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      <title>'I'm not leaving without him': Michigan family searching for dog missing from Florida rest stop</title>
      <link>https://www.kens5.com/article/news/investigations/im-not-leaving-without-him-michigan-family-searching-for-dog-missing-from-florida-rest-stop/77-c6f9826f-38da-4754-8ba2-30f7c073e820</link>
      <description>A Lake City rest stop ends in heartbreak. Now, a Michigan family has turned to Ask Anthony for help finding their missing Yorkie, Renzo.</description>
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      <pubDate>Sun, 22 Mar 2026 14:47:13 GMT</pubDate>
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      <title>CALL KENS: A former post office employee couldn’t get his W-2. Then he called KENS 5.</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-a-former-post-office-employee-couldnt-get-his-w-2-then-he-called-kens-5/273-e0ebf2ff-25ce-4eed-bebe-d3d4292db350</link>
      <description>Jesus De Hoyos just needed his W-2 to file his taxes but he still hadn’t seen it show up in the mail. Finally he called KENS 5.</description>
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      <pubDate>Wed, 18 Mar 2026 11:19:50 GMT</pubDate>
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      <title>CALL KENS: An SA woman got a parking ticket for a car she no longer owned</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-an-sa-woman-got-a-parking-ticket-for-a-car-she-no-longer-owned/273-55e02628-6f1c-4a08-a835-3cb49dfd932d</link>
      <description>Alice Essary got a parking violation in the mail for a vehicle she no longer owned. Fortunately, the Bexar County Tax Assessor’s Office was able to step in and help.</description>
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      <pubDate>Mon, 16 Mar 2026 11:19:58 GMT</pubDate>
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      <title>CALL KENS: CPS Energy catches billing fraud after elderly couple calls KENS</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-cps-energy-catches-billing-fraud-elderly-couple-investigative/273-08a102df-9dda-47eb-bc10-30bcba7d6cd9</link>
      <description>Katherine and Blaine Cappel nearly had a panic attack after an extra $1400 showed up on their bill. It got fixed after KENS 5 called CPS Energy.</description>
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      <pubDate>Wed, 11 Mar 2026 16:37:52 GMT</pubDate>
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      <title>CALL KENS: Tenants consider suing storage facility over access to property</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-tenants-consider-suing-storage-facility-access-property/273-9e015851-848d-41d6-a560-36eeb32d394e</link>
      <description>Tenants have been unable to get to property at Lone Star Boat and RV Storage for three months after a tower fell. Now they’re looking at lawsuits.</description>
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      <pubDate>Tue, 10 Mar 2026 00:42:36 GMT</pubDate>
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      <title>Weak EBT card security leaves millions in Texas SNAP benefits exposed to theft, $21M already stolen</title>
      <link>https://www.kens5.com/article/news/investigations/snap-benefits-texas-ebt-theft-fraud-cards/269-5056e69b-d400-44cb-ae42-5b2507004223</link>
      <description>Families are no longer reimbursed for stolen benefits and are going into more debt to put food on the table.</description>
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      <pubDate>Thu, 05 Mar 2026 10:23:42 GMT</pubDate>
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      <title>Call KENS: Tenant was towed despite having a parking permit. He got the car back for free after calling KENS.</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/texas-san-antonio-call-kens-tenant-towed-parking-permit-free/273-4b9a5709-d8a3-40ea-b79d-6e09663cd831</link>
      <description>James Lykes had a parking sticker at the top of his windshield but was still towed. The towing company still wanted money until KENS 5 got involved.</description>
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      <pubDate>Thu, 05 Mar 2026 00:11:40 GMT</pubDate>
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      <title>CALL KENS: Veteran warns others about public.com account issue</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-veteran-warns-others-about-publiccom-account-issue/273-95e920cc-67c0-48c3-b122-d44b0979aee5</link>
      <description>Air Force Veteran Angel Morales lost more than $13,000 after someone got into his public.com account. Public.com did not provide compensation.</description>
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      <pubDate>Mon, 02 Mar 2026 12:46:15 GMT</pubDate>
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      <title>Call KENS: VA mistakes mark thousands of living veterans as passed away. VA says they are still more than 99% accurate.</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/texas-san-antonio-call-kens-va-mistakes-veterans-passed-away-99-percent-accurate/273-e9a3d13d-f7d7-4194-96ce-d93d9defda12</link>
      <description>KENS 5 asked the VA why still-living veterans are being wrongly marked as deceased. The VA's response: They are still accurate more than 99 percent of the time.</description>
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      <pubDate>Wed, 25 Feb 2026 23:00:20 GMT</pubDate>
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      <title>CALL KENS: 3 teachers have sued Anthem School of Music for unpaid wages; 2 of those teachers got paid after calling KENS 5</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-3-teachers-sued-anthem-school-music-unpaid-wages-paid-after-calling-kens-5/273-3a429246-d0c6-4277-a1c7-222eb029736e</link>
      <description>Corey Richards called KENS about a payment dispute with Anthem School of Music. It wasn’t the first time KENS had a complaint about the school.</description>
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      <title>They surrendered their pets that turned aggressive, then they got sued for thousands of dollars by a dog rescue group</title>
      <link>https://www.kens5.com/article/news/investigations/2-blondes-lawsuits/73-0cc0fd06-b802-4fea-9782-9799ee35922f</link>
      <description>Court records reveal 2 Blondes All Breed Rescue has filed multiple lawsuits for breach of contract, costing their former clients thousands of dollars.</description>
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      <pubDate>Thu, 19 Feb 2026 10:54:26 GMT</pubDate>
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      <title>Original 4 Yogurt Shop Murders suspects to be declared innocent</title>
      <link>https://www.kens5.com/article/news/crime/original-yogurt-shop-murder-suspects-declared-innocent/269-d76d5d34-1e7d-4c52-b477-9a02ef1253ff</link>
      <description>Officials are hoping to write the final chapter in the long-running saga when prosecutors ask a judge on Thursday to declare the men innocent in the 1991 case.</description>
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      <pubDate>Thu, 19 Feb 2026 03:04:49 GMT</pubDate>
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      <title>Call KENS: Government error prevents business from paying loan</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-government-error-prevents-business-paying-loan/273-0353eca4-2246-4c17-b5fe-1e904f0cfcdc</link>
      <description>A small business owner near Canyon Lake is more than happy to pay the government back but he's still waiting on the Small Business Administration.</description>
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      <pubDate>Mon, 16 Feb 2026 12:45:11 GMT</pubDate>
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      <title>CALL KENS: Warranty service couldn’t fix a veteran’s fridge for a year and a half; They paid him after KENS got involved</title>
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      <description>Sears Home Services had tried to fix a veteran’s refrigerator for a year and a half instead of replacing it. This changed after KENS called their parent company.</description>
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      <pubDate>Thu, 12 Feb 2026 12:27:37 GMT</pubDate>
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      <title>ICE partnerships surging: SB 8 pushes Texas sheriffs to expand cooperation with ICE</title>
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      <description>Texas counties are moving to meet a December 1 deadline under a new Texas law that forces sheriffs into formal agreements with federal immigration authorities.</description>
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      <pubDate>Wed, 11 Feb 2026 11:46:01 GMT</pubDate>
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      <title>Call KENS: A fallen tower shut down a storage facility. Nearly 2 months later, a fishing guide still can't access his boat.</title>
      <link>https://www.kens5.com/article/news/local/call-kens-fallen-tower-boat-fisher-guide-business-san-antonio-texas/273-61f12ef9-370b-426d-b799-df7def06f9e6</link>
      <description>KENS 5 asked Lone Star Boat &amp; RV Storage when the tower would be cleared. As of Wednesday, the business was "actively coordinating" with contractors to get it done.</description>
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      <pubDate>Fri, 06 Feb 2026 22:33:39 GMT</pubDate>
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      <title>Call KENS: The VA killed this veteran on paper and removed his benefit pay. He called KENS 5.</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-va-killed-veteran-paper-removed-benefit-pay-investigative-san-antonio-veterans-benefits-help/273-e8a303cf-1360-4e03-97c2-a0f8f2e348dd</link>
      <description>Navy veteran David Bartholomew still doesn’t know exactly how the VA killed him. His benefits started to come back after he called KENS 5.</description>
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      <pubDate>Mon, 02 Feb 2026 13:45:11 GMT</pubDate>
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      <title>Call KENS: West-side apartment manager promises to address sewage issue after tenant voices concern</title>
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      <description>A San Antonio woman's apartment complex had a sewage issue for multiple weeks. Management cleaned it up and committed to fixing the plumbing after she called KENS.</description>
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      <pubDate>Wed, 28 Jan 2026 19:05:02 GMT</pubDate>
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      <title>CALL KENS: ‘I was like, no way I already paid that!’ KENS 5 fixes HOA fee issue</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-fix-hoa-fee-issue-money-help-investigative-san-antonio-homeowner/273-63804983-8b72-4438-8373-1223b470919a</link>
      <description>Isabel Brecheen-Castaneda paid her HOA fees in 2025 but the HOA company kept trying to collect them. CALL KENS got it sorted out.</description>
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      <pubDate>Mon, 26 Jan 2026 16:16:43 GMT</pubDate>
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      <title>CALL KENS: Kirby City Manager talks about sewer replacement, other needed projects</title>
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      <description>The City of Kirby committed to replacing a broken sewer main in six weeks after homeowners called KENS. The project is now complete.</description>
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      <pubDate>Wed, 21 Jan 2026 12:48:53 GMT</pubDate>
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      <title>CALL KENS: Homeowner gets out of $70,000 solar loan after calling KENS</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-homeowner-solar-loan-panels-debt-help/273-7776f88f-3e25-44c3-b920-f7747f5d4729</link>
      <description>Monica Carter’s solar panel system was turned off three years ago by CPS Energy. She was stuck with a loan of more than $70k until KENS 5 got involved.</description>
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      <pubDate>Mon, 19 Jan 2026 18:48:41 GMT</pubDate>
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      <title>Teen pleads no contest in 32-mile police chase with baby in car</title>
      <link>https://www.kens5.com/article/news/crime/teen-pleads-no-contest-tandyn-hall-police-chase-with-baby-in-car/69-dc4da50c-2c10-4c9b-8f05-8b7ff21b3d34</link>
      <description>Tandyn Hall, 19, faced charges after a police chase with a baby on board, leading to a plea deal on reduced counts of fleeing and child abuse.</description>
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      <pubDate>Sun, 18 Jan 2026 22:08:07 GMT</pubDate>
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      <title>Call KENS: San Antonio accidentally sent her a $300 bill after a fire call. The city immediately fixed it after KENS got involved.</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-san-antonio-accidently-300-bill-firecall-city-investigative/273-89f435b1-7463-4b28-b07f-3d9dc6b1de0c</link>
      <description>Ms. Caballero, 90, got a $300 bill from the city for an unpermitted/expired alarm system. It turned out to be a mistake.</description>
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      <pubDate>Mon, 15 Dec 2025 17:46:30 GMT</pubDate>
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      <title>Mother accused of shooting her 4 kids breaks silence in exclusive interview from jail</title>
      <link>https://www.kens5.com/article/news/investigations/oninda-romelus-jail-interview-texas-mother/285-ccf00e5f-c398-4c67-b474-a3b5a496061e</link>
      <description>Oninda Romelus said the way the world is portraying her "is a lie." In an exclusive interview, she explained what she says happened on a fateful day in October.</description>
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      <pubDate>Thu, 11 Dec 2025 20:05:08 GMT</pubDate>
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      <title>CALL KENS: Apartment complex drops ‘notice to vacate’ after tenant calls KENS 5</title>
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      <description>The Meadows at Bentley Drive was trying to collect more than $1,200 from Alena Haberman. After KENS 5 got involved, she owes less than $100.</description>
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      <pubDate>Thu, 11 Dec 2025 01:35:01 GMT</pubDate>
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      <title>He served this country; now it's 'turning its back': Georgia veteran stuck in ICE detention after policy shift</title>
      <link>https://www.kens5.com/article/news/investigations/he-served-his-country-now-its-turning-its-back-georgia-veteran-stuck-in-ice-detention-after-policy-shift/85-f11218b5-4720-4cf6-9114-f9e4e086e774</link>
      <description>Godfrey Wade is a wartime U.S. Army veteran who served overseas and received commendations upon his honorable discharge. Now he's set for deportation.</description>
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      <pubDate>Sun, 07 Dec 2025 12:24:39 GMT</pubDate>
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      <title>Call KENS: Water heater contract canceled after confusion over cost</title>
      <link>https://www.kens5.com/article/news/investigations/call-kens/call-kens-water-heater-contract-canceled-san-antonio/273-d2fbdc41-dfbc-4479-8c8a-47b7c7bfd1fd</link>
      <description>Ilda Alonzo signed a contract on an electronic tablet for a water heater. After some confusion over what she signed, the company canceled the agreement for her.</description>
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      <pubDate>Wed, 03 Dec 2025 14:10:17 GMT</pubDate>
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      <title>CALL KENS: Ford finds parts to fix F150 taillights after couple calls KENS 5</title>
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      <description>Thieves are targeting Ford F150 taillights and gates. An East Side couple had to wait months for a fix until KENS 5 got involved.</description>
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